DrainCity Toronto Plumber Reviews

Read Some Of The Amazing Plumbing Company Reviews DrainCity Has Received

The owners and workers of DrainCity Toronto Plumbing Contractors. We just had a big rain and we were all wet! Thanks to DrainCity Plumbers. We (my mother Jean a 80 year old senior and myself her son Andrew) found everyone at DrainCity Plumbers to be very courteous, honest and down to earth. DrainCity Plumbers came to my mothers home and did an excellent job, very professional and polite service and left the job site very clean. We would highly recommend DrainCity Plumbers to anyone. They simply are the Best! A Thank you goes out to Dimitri and a very big Thank you goes out to Eugene who went out of his way to help in anyway he could! God bless you all & thank you very much again.

Very Best Regards, Jean & Andrew Iver, North YorkA BIG THANK YOU GOES OUT TO

In Toronto / GTA. You just completed a drain repair/replacement job at my Mother s home (85 year old senior), and you did a thorough and high quality plumbing job. Aside from the excellent workmanship provided, the most gratifying aspect of it all was the excellent customer service that was provided. The two gentlemen working onsite (Dimitri and Gregor) were as my mother described Angels sent from heaven. Being alone and somewhat nervous about having workers onsite all day at her house, she was anticipating a long nerve-racking day. Instead, she told me that both Dimitri and Gregor treated her with the outmost respect (as if they were dealing with their very own mother). It sure is a pleasure to know that there are still people out there in the working force that treat seniors with honour and dignity. So Gentlemen, I send a true heartfelt Thank you to the both of you!!! Kudos also goes to Stuart, the plumbing technician that was originally there to do the assessment.

Frank S., MississaugaTHANK YOU DRAIN CITY PLUMBERS

and a back flow prevention system installed. DrainCity Plumbers did all the work in two days as they had promised. Their work was very non invasive.. everything was put back exactly the way it was and the the work area was left very clean. DrainCity Plumbers ensured the city of Toronto was able to inspect the job and gave me guidance in obtaining the necessary permit.
Overall I was very happy with their plumbing service and I was especially impressed with how clean everything was… The job was performed within the estimated price and time. Thank you DrainCity Plumbers for a job well done! I have since used Drain City Plumbers and recommended it to clients.

Roel Vandenbrink, TorontoI RECENTLY HAD A DRAIN REPLACED

After hearing Hurricane Sandy was heading toward Toronto and with all the leaves on my driveway, I knew I needed to have my catch basin cleaned or even repaired. On the advice of a co-worker who had her basement walkout beautifully done by DrainCity, I called them. Wow – Victor and Dmytro were on my driveway waiting for me to come home from work to assess the catch basin. Good news, it just needed a professional cleaning. While waiting for me they noticed two hairline cracks on my foundation and advised me that it would be wise to fix it now before it got any worse and more costly. I took their advice and appreciated their dedication to their work. Great guys. I now feel ready for the winter season or even a hurricane. I confidently rate DrainCity an A+++++.

Company response: Many thanks Mr. Wong for your review. It means a lot to us. Catch Basins should be cleaned twice a year, or at least once a year in the fall. Should something happen, insurance companies may not cover the damage if it was not maintained. DrainCity offers a discount to ratepayers’ associations and neighbours if you can have several homes in your area request this service to be done on the same day. It saves us money on the truck and we pass the savings on to you. Oh, Victor says thank you for the review and you have a nice house. Your DrainCity team.

Samuel Wong, North YorkCATCH BASIN CLEANING AND CRACK REPAIR

I called DrainCity because of their senior’s discount. A month ago I noticed a wet spot on my ceiling that would come and go. My son tried to fix it by tightening a pipe in the upstairs washroom and changing the washers. The wet spot came back larger than before. Dymtro, a master plumber, and a colleague came and went to work right away to diagnose the problem. Very pleasant hard-working guys. They located the problem and fixed the leaking pipe quickly. They also changed a lever on my water shut-off valve that wasn’t working for free. And, they informed me of the City of Toronto generous subsidy program, which I would qualify for. They suggested a back-water valve and a sump pump. I am going to proceed immediately with that. Thanks guys, you were wonderful company and did an awesome job.

Company response: Marianne, we really appreciate your review and taking the time to write it. You are smart to proceed with the City of Toronto subsidy rebate program now because combined with your senior’s discount and the 80% subsidy, it will save you a lot of money. Please note that the subsidies are on a first-come, first-served basis, so proceeding now will ensure the subsidy will be available to you. Your DrainCity team.

Marianne P., TorontoLEAKING PIPE AND THE CITY OF TORONTO SUBSIDY/REBATE

We finished semi-renovating our upstairs bathroom and did most of the work ourselves. We loved the end result except one thing – our low, very low water pressure. (Something we had to deal with since we moved into our home almost eight years ago.) After visiting a number of plumbers’ websites we called two companies for quotes. We felt comfortable speaking to Terry of DrainCity on the phone and arranged for a site visit and quote. They were respectful, courteous and checked our valves, water meter and our feed line. We needed to replace our feed line because it was too small and it was corroding. Fortunately, we were able to go on a payment plan. They kept us updated every step of the way. Finally, we have water pressure, making all the work we did on the bathroom worthwhile. Nice guys. Great job!

Sasha and Terrence K. MississaugaNEW WATERLINE – LOW WATER PRESSURE

My kitchen sink would barely drain for the longest time. DrainCity located the blockage, snaked my drain a long way to the blockage. They were quick, efficient, clean, reasonably priced and professional. It was completed in about an hour. Very good work.

Todd MacPherson, TorontoSLOW DRAINING IN KITCHEN SINK

I am more than happy to highly recommend DrainCity for the superb diagnostic work they did on my property, which is on a high water-table. Two to three times a year my basement would flood. My insurance company refused to cover me anymore for flooding and told me to sue the City. The City had a stormwater management program and proposed high sidewalk curbs to direct the water running down from slopes and the streets away from our properties. My property still flooded. I was losing patience and ready to give up. I contacted DrainCity hoping they would be able to help. I had used numerous plumbing companies before. Dimitri and Mike came and inspected my sump pumps, pit, the grading, and so on. They called another guy from their company who came down and walked around the property. They took a real interest in figuring out why my property was constantly flooding. After advising a battery backup sump pump, which they installed, they wanted to further investigate if my neighbour’s property (four sump pumps) was draining toward my property underground. And, that’s exactly what it was. After nearly five years of frustration I now have a dry basement and highly recommend DrainCity.

Andrew V. TorontoCHRONIC BASEMENT FLOODING

A very positive experience with DrainCity, Yaroslav and their Digging team. We had a musty odour in our partially finished basement that wouldn’t go away. They checked our weeping tiles and in the far back corner of our house the weeping tiles were old and broken. They suspected that this was caused in part to our leaf filled eaves trough creating water overflow and the down spout almost right next to the house and flowing back to the house because of the grading. Our house could have sunk a little in that back corner if we waited. They had to manually dig in tight quarters and their digging team were very courteous and strong. They sent photos of the progress to my cell phone during the day. The whole process took a few days and they kept the property clean of debris. We are very happy with the work and guarantee from DrainCity and would not hesitate to use them again.

Mr. and Mrs. Lee, TorontoWET BASEMENT WATERPROOFING

I had used DrainCity about two years ago to thaw my frozen pipes and called them this time to fix foundation cracks in the front of my home. Hugh, their injection expert, came and did a perfect job, while me and my son watched and asked many questions. It was clear to us he really knew what he was doing. Fabulous job.

Martin Olesk. TorontoFOUNDATION CRACKS

Water was coming out of my basement floor drain and there were thousands of gnats flying around the lights. I called DrainCity because they had emergency service and spoke to a plumber. They arrived in less than a half hour and it was early Sunday morning. I had a few inches of water and more was gurgling up the drain. They went to work immediately and cleared the water, used a camera, and a rooter cutting through tree roots. Checked to see if it was also the sewer or the main City line. I was exhausted and couldn’t remember everything they said or did. It was nice that they wrote it down for me. They (Sydney and Dimitri) I think, left the place clean and even vacuumed up the sewer gnats around the lights and suggested a back-water valve under the City’s rebate program. What really impressed me was they called me back to make sure everything was o.k. and took the time to answer my questions, again.

Javier C., TorontoEMERGENCY FLOODING, FLOOR DRAIN

I needed a new and better catch basin because mine never really worked that well and it was sinking with damaged asphalt. I viewed the online photos from DrainCity for catch basin replacement/repair looking for an experienced company. I am absolutely delighted with the finished product and the work ethic of the crew. I enthusiastically recommend this company to everyone

Lisa Cole, High Park, TorontoCATCH BASIN REPLACEMENT

Excellent job, within the budget quote, by a knowledgeable, experienced drain company whose employees appeared to enjoy doing the work. I needed a new line and it was tricky to go around my property. They were able to torpedo the line, tested it, communicated with me before, during and after the project. The supervisor, Dimitri, made sure everything went smoothly.

Joseph C. TorontoWATERLINE

I chose this company after a consultation to install a sump pump. My father was a life-long plumber in a small town before he passed away. Although I didn’t inherit any plumbing skills, I know a great job. They worked with my schedule and Mike was attentive to every detail even explaining how to maintain the pump and he told me I could call him anytime if I had any questions. Simply the best crew and the best work.

Andre Gascon, TorontoSUMP PUMP INSTALLATION

I couldn’t have asked for better service from my first call and throughout the entire job. My drains weren’t completely blocked but they were slow in my older home. The grease was cleared and the other drains were inspected and worked on. Eventually, I will need a new sewer line or have it lined. A project for next spring. I received a quote and a discount for the future work. The guys were respectful of my home and I could tell they wanted to do a very good job. I’m very happy with the service and will use DrainCity for the sewer lining/replacement and any other work.

Stephanie McCormick, EtobicokeDRAINS CLEARED AND POWER WASHED

I called Draincity because of their reputation and solid guarantee. I tried fixing my shower stall drain myself because it would take too long to drain and we had to take shorter showers so the water wouldn’t overflow. I wasn’t able to fix it very well. It would wok better for a few days then it go back to how it was before. Sydney and Alexander came and snaked the drain and inspected the drain. It was sitting too high at the opening and there was a split. They replaced the top part of the drain and lowered the opening so the water would go down into the drain. Very friendly guys who did a thorough job.

Darren C. TorontoSHOWER STALL DRAIN

My sister and I are first-time home buyers and at the suggestion of our agent we put in an offer on a home in a neighbourhood we wanted to live in with a home inspection condition AND a drain and pipes inspection condition. Dimitri and Victor inspected every pipe, sewer etc. and presented us with a detailed list of what needed to be done now and what needed to be done in the future. We were able to re-negotiate the purchase price of the home based on the detailed inspection and saved ourselves over $6,000. We will use DrainCity to do the necessary work because we trust their service and the expert knowledge of their plumbers.

Karla and Karrie D.PRE-PURCHASE HOME INSPECTION

We wanted to see where the plumbing in our old bathroom could be moved at the most cost-effective way before we proceeded with the new design. Dimitri and an associate gave us valuable options and cost projections for us to go over. They helped us decide where the best re-positioning would be and we are very grateful they took their time to explain all the options. High quality work and a very positive experience.

Stephan B. North YorkBATHROOM RENOVATION REPLUMBING

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All of our plumbing service appointments are scheduled at your convenience. We provide 24 Hour emergency plumbing and basement waterproofing service 7 days a week, even on holidays. Our thoroughly stocked service vehicles are radio dispatched – they will make it to your neighborhood in record time, and do any plumbing job required.

No matter what your plumbing needs may be, you can count on our knowledgeable Toronto plumbers. No job is too big or too small for DrainCity Plumbing. Free estimates are available for all plumbing repair and installation projects as well as commercial installations in Toronto. We have the experience needed to deliver the highest quality service throughout our plumbing service areas in Toronto and the GTA. Our master plumbers assist with plumbing services for both residential and commercial customers and can always respond quickly in an emergency.