I called DrainCity because of their senior’s discount. A month ago I noticed a wet spot on my ceiling that would come and go. My son tried to fix it by tightening a pipe in the upstairs washroom and changing the washers. The wet spot came back larger than before. Dymtro, a master plumber, and a colleague came and went to work right away to diagnose the problem. Very pleasant hard-working guys. They located the problem and fixed the leaking pipe quickly. They also changed a lever on my water shut-off valve that wasn’t working for free. And, they informed me of the City of Toronto generous subsidy program, which I would qualify for. They suggested a back-water valve and a sump pump. I am going to proceed immediately with that. Thanks guys, you were wonderful company and did an awesome job.
Company response: Marianne, we really appreciate your review and taking the time to write it. You are smart to proceed with the City of Toronto subsidy rebate program now because combined with your senior’s discount and the 80% subsidy, it will save you a lot of money. Please note that the subsidies are on a first-come, first-served basis, so proceeding now will ensure the subsidy will be available to you. Your DrainCity team.